Terms of Service

Terms of Service

Terms & Conditions

Last updated: October 26, 2025

Agreement to Terms

These Terms of Service ("Terms") govern your use of Murtajil's website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

We reserve the right to modify these Terms at any time. Your continued use of our services after any such modifications constitutes your acceptance of the new Terms.

Description of Services

Murtajil provides digital business solutions including but not limited to:

  • Web and mobile application development
  • E-commerce solutions and online stores
  • AI and automation services
  • Digital marketing and SEO services
  • UI/UX design and graphic design
  • Content writing and branding
  • Point of Sale (POS) systems
  • Consulting and technical support

User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information
  • Use our services only for lawful purposes
  • Respect intellectual property rights
  • Not interfere with or disrupt our services
  • Not attempt to gain unauthorized access to our systems
  • Comply with all applicable laws and regulations
  • Maintain the confidentiality of any account credentials

Intellectual Property Rights

All content, trademarks, and intellectual property on our website and in our services are owned by Murtajil or our licensors. You may not:

  • Copy, modify, or distribute our content without permission
  • Use our trademarks or logos without authorization
  • Reverse engineer or attempt to extract source code
  • Create derivative works based on our services

Any work created for you as part of our services will be subject to the terms outlined in your specific project agreement.

Payment Terms

Payment terms for our services are as follows:

  • Payment schedules will be outlined in individual project agreements
  • Invoices are due within 30 days of receipt unless otherwise specified
  • Late payments may incur additional fees
  • All prices are subject to applicable taxes
  • Refunds are handled on a case-by-case basis

Project Deliverables

For custom development projects:

  • Project scope and deliverables will be defined in a written agreement
  • Timeline and milestones will be established upfront
  • Client feedback and approval processes will be outlined
  • Final deliverables will be provided upon project completion and payment
  • Source code and documentation will be provided as specified in the agreement

Limitation of Liability

To the maximum extent permitted by law, Murtajil shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or revenue
  • Loss of data or information
  • Business interruption
  • Loss of goodwill
  • Any other damages arising from the use of our services

Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

Warranties and Disclaimers

Our services are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties of non-infringement
  • Warranties regarding the accuracy or reliability of our services
  • Warranties that our services will be uninterrupted or error-free

Termination

Either party may terminate our services with written notice. Upon termination:

  • All outstanding payments become immediately due
  • Access to our services will be discontinued
  • Data and materials will be handled according to our data retention policy
  • Confidentiality obligations will continue to apply

Confidentiality

We understand the importance of protecting your confidential information. We agree to:

  • Keep all client information strictly confidential
  • Use confidential information only for project purposes
  • Not disclose confidential information to third parties without consent
  • Implement appropriate security measures to protect your data

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Murtajil is incorporated, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through:

  • Good faith negotiations between the parties
  • Mediation if negotiations fail
  • Binding arbitration as a final resort

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: [email protected]

Phone: +92 322 378 5549

Address: Lahore, Pakistan